The majority of VoIP providers have an application which you can download from the website and can be used to make telephone calls using your VoIP telephone system (or just your computer). Some VoIP providers also have a software package called Skype. This application uses your microphone and speakers to make phone calls. These applications are commonly referred to as web-based applications.
What does this mean to you? For those who use an Internet connection, your VoIP service is similar to your normal telephone service. The VoIP service simply passes your telephone number (the internet number) over to your computer. This is done by your computer passing the message through an auto-responder service (such as Google Talk or Aweber) to your email address (through your auto-responder). When the message is received, you can then place the call.
One big difference between using your normal telephone system and a VoIP service is the way the messages are sent and received. With a regular telephone system, a call goes from your computer to the other end (both connected to each other). This is called a “one-to-one” call. When you use a VoIP phone, a call goes from your computer to the other end (also connected to each other). This is called a “multi-to-one” call.
This difference in how calls are sent and received has some significant ramifications. If you have a high-cost plan with your VoIP provider, you may notice your monthly charges decrease as a result of this. If you have a large number of phone numbers, the decrease in costs can be dramatic. You are no longer spending twice the amount of money for the same call!
Another thing you may notice if you are using VoIP is that you don’t have to remember that phone number belongs to which person. If you had to call up every number separately, even if it were just to ask for a particular name, this could prove to be extremely time-consuming. With VoIP, all calls made are made to the same number. You don’t have to dial each number to speak to a customer service representative, or even to ask about a specific package. You simply dial the single number that is associated with that user and that’s it. No more answering multiple calls all at once.
Many people don’t realize it, but when someone calls you are using a VoIP phone, it is actually making that person available to you. It’s as simple as that! Because VoIP uses your computer’s IP address instead of a telephone number, anyone with an internet connection can access your phone and make calls to you. It also doesn’t matter where you happen to be or who owns the number. Since your computer’s IP address is unique only to you, everyone who has internet access can receive your phone number.
Using VoIP is ideal for businesses because it reduces overhead costs, especially long-distance calls. Most businesses today are using VoIP as their main way of communicating with clients, employees, and other important people. They can reduce their expenses by as much as 40% simply by using VoIP. Because calls are made between people who have internet access, there is no longer any need to pay long distance carriers for these calls.
Imagine being able to talk to anybody at any time. This is what VoIP does for you. As soon as you sign up for a VoIP account, you will have a unique phone number that is forwarded to your regular phone line. That’s how easy it is to switch between the two systems!