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Contact Center Software to
Support Your Customers.

Provide customer service at scale.

Provide customer service at scale.

Contact Center Software for Your Business

Streamline Your Customer Service
Want to provide top-notch, reliable customer service? Contact center software means your customers always get the attention they need and answers to their essential questions.

Enable Your Team
From chat to calls to a backend queue, your team can stay organized and provide the service your customers deserve – without having to reexplain themselves or worry about their unresolved issues.

Use Via Desktop or Mobile App
Whether your call center agents need to communicate on a desktop or on the go, RingLeader’s call center software goes with them.


What’s Included:

 Contact Center Software

  • Call routing in real-time
  • Call recording
  • Call Attached Data (CAD) for customizable Agent Scripts, wrap-up/exit codes, and more
  • Available integration with your preferred tools and apps, such as your CRM
  • Reporting options
  • Chat for quick questions
  • Queue for all media types, from calls to webchats
  • Customization options for on-hold, including expected wait times
  • Option to route calls to last agent who supported caller for continuity
  • Fax server with integration
  • Wallboard for real-time Contact Center group analysis

Contact Center Software for Agents

  • Chat capabilities for collaboration between supervisors and agents
  • Supervisors can Silent Monitor, Barge-in & Whisper-thru to agents
  • Supervisor monitoring of your team, including call monitoring in real time
  • Mobile device connectivity so your team gets calls directly
  • iPhone and Android compatibility
  • Agent assignment for calls
  • Agents can be members of multiple Contact Center groups
  • Simple login & logout for your agents, with possible supervisor initiation
  • Shared mailbox to stay organized
  • Quick dial & click-to-call from multiple applications

Why Wait?
Setup your Contact Center Software today.

Ready to begin? Get started without any obligations.