Choosing the best enterprise phone system for your business is an important decision that cannot be taken lightly. It can have a huge impact on the way you conduct business and therefore it needs to be made with great care. When selecting a business phone systems provider, one has to consider a number of factors. Below are just a few of them.
One should determine the number of users in order to get the best enterprise phone system. This number will depend on the number of employees, consultants or customers you will be dealing with. You can easily get this information from your own company statistics. Or, ask your existing staff members for the number of users they have. There are many companies that provide useful statistics tools which you can use for this purpose.
Another important consideration when choosing the best enterprise phone system is the type of system you would like to install. If you are looking for a voice over Internet protocol phone system, then this might not be a good choice. This is because it will cost you a lot more than you expect. If you are on a budget, then you can choose any other type of system which is considerably less expensive.
Once you have established the type of enterprise phone system you would like, the next thing you need to look into is the hardware configuration. The system will usually come complete with a modem, PBX board, phone jack and speakers. If you have a landline number, then all you need to buy is an Ethernet cable to connect these components together. For virtual numbers, you will also need a router and some phones will already come with routers.
Then there is the software needed to operate the best enterprise phone system for your business. You need to check with your telephone company to find out if their services are included in their package. Many times they include a toll-free number for calls made within the network, but you may have to configure your system to use your own toll free number. If your company has branch locations in different states, then you will have to configure your system to handle calls made from each of those branches.
There are several features that you will need to look for in the best enterprise phone system for your business. First and foremost, it must be easy to use. Most people who have a business would not choose to do business without one. Whether you are using the phone for personal or business calls, you will need to make sure that it is intuitive enough for you to use without having to speak through a headset. The control panel should be clear and simple to navigate.
In addition to having an intuitive interface, the best enterprise phone system will allow you to customize certain aspects of it, such as your voicemail and call screening options. This can really come in handy if you are running multiple call centers, or if you are using the phone for additional business functions. You should be able to change the voicemail messages that you are sending on a regular basis, and set up rules for who can pick up your calls. Likewise, when someone calls you don’t have an available voicemail message, they should be able to send you a voice message instead. The best phone systems will allow you to do all this and more, with a simple click of a button.
The best enterprise phone system is the one that will allow you to run your business as smoothly as possible. It also helps you keep track of the productivity of all employees in your company. Your employees will appreciate having an easy way to reach you on a daily basis and will increase the productivity of your workforce. When you use a VoIP system for your business, you will be able to save a lot of money in call center expenses, and will also be eliminating frustration for your customers. The best enterprise phone system is one that will allow you to focus on the things that will really make your business grow.