ZoomVoice as a Phone Service Features

Integrate with Existing Tools
Your team is already well-acquainted with Zoom, the popular video conferencing platform. Now, with RingLeader, you can take your communication to the next level. RingLeader offers a integration of phone services with Zoom, providing a unified experience for all your communication needs. Whether it’s making conference calls, hosting virtual meetings, or collaborating with colleagues, RingLeader empowers you with enhanced features and functionality to streamline your communication process. Say goodbye to the hassle of managing multiple communication channels and embrace the convenience and efficiency of RingLeader. Elevate your collaboration and stay connected like never before.

Support Customers in Real Time
With auto-attendants and call queues, you have the flexibility to upload or create custom AI greetings and choose from a wide range of music options for callers to enjoy while on hold. Additionally, you can leverage advanced agent selection capabilities to ensure that each caller is connected to the most appropriate agent based on their needs. And in case of high call volumes, the system seamlessly handles call overflow, ensuring that no customer is left unattended.

Communicate Through Various Channels
Set up a personalized voicemail with voice-to-text transcription features, guaranteeing that you never miss crucial information. Additionally, with fax-to-email functionality, you can conveniently send and receive faxes using popular email clients like Microsoft Outlook or any other compatible platform. These features streamline communication and ensure efficient handling of messages, making your daily operations more streamlined and accessible.

Share Files with Your Team
Effortlessly share files, links, photos, and videos with your team through chat. The shared content is ingeniously organized, ensuring that you always know exactly where to go to find the important information and resources you need to excel in your collaborative endeavors.

Seamless Phone & Communication Operations
With RingLeader’s ZoomVoice tools, your communication centers will run smoothly by effortlessly dialing in external team members or customers, transferring calls, and providing extension dialing capabilities. Experience the convenience and efficiency of effective communication with RingLeader.