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Yes! All app to app communications utilize end to end encryption for calls, call audio, and instant messaging.
Yes, RingVoice has clients for Windows, Mac, Android and Apple IOS.
Yes, RingVoice has the capability to create virtually any call routing and auto-attendant scenario.
Only if you’re looking for unlimited calling minutes. There is no per user fee when using a company shared bundle of minutes.
RingVoice users can add on faxing capabilities (to email or fax machine), voice conferencing, call recording, call supervision and more.
No, after your company is onboarded, licensed users will see a “Calls” tab in the same Teams app they’ve already become accustomed to without the end user needing to do anything.
Yes, user settings can be managed by end users if allowed by company administrators. Company administrators or RingLeader support can assist in creating or updating these features.
Yes, we offer call recording and faxing, both of which can be configured to work in conjunction with your Microsoft email address.
Yes, we have redundancy across both our East Coast and West Coast data centers.
Yes, we have a variety of desk phones available that are made specifically for Microsoft TeamVoice solutions.
Yes, Zoom offers fully featured auto-attendants to route calls to users or call groups.
Unfortunately, not. At least one user in the organization is required to be fully licensed with a Zoom Pro license, and all other users require a US/CA Unlimited Calling Plan.
Yes, extensions are available for all or some users inside your organization.
No, as long as the proper licenses are in place, users will see a “Phone” tab at the top of their Zoom client. Clicking on the tab will show a history of recent calls and the dial pad.
Yes, our fax ATA solution, which uses traditional fax machines, transmits via HTTPS. Our fax email offering is also HIPAA compliant as we use TLS for secure communications.
Yes, each e-fax account may include 63 authorized sender email addresses. Only one email is allowed to receive faxes, however.
Yes. We prepend all outgoing faxes with special digits that our downstream faxing partner recognizes as used for faxing and uses the T.38 codec, which is the preferred codec for faxing over the Internet.
No, because inbound faxes that failed delivery are stored in our fax server until the ATA can reach out to our fax server to query for incoming or missed faxes.
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