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All, We onboarded a client a while back who left their internal IT guy on shaky terms. He had an old Comdial PBX system setup and apparently not too long after we took over we found that the PBX System stopped sending voicemail to email. The only thing we can think of that was done in the time frame was a firewall upgrade and a SMTP server was moved from one server to another. We have dug all through the PBX System and different config files but cannot seem to find any entry that would indicate where we could change […]

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A friend of mine owns a small business that has a Norstar compact ICS. The gentleman that used to maintain it for him passed away recently. He needs to add one more drop and extension to the system. Any advice on where to start? There were no notes in any of the manuals. The system is currently set up with 15 sets. I maintained a Merlin system many years ago, but nothing since. I do not get tone on what would be the next pair on the demark block,

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