How SIP Trunks Work
SIP trunks are a virtual phone system, which allows you to route calls to an external phone line in your company’s network, instead of through your internal phone system. This is perfect for those small businesses that don’t have the money to hire a full-time phone service team.
By using a SIP trunk, you can route calls between you and any of your external callers without restricting the amount of calls that you are able to receive, or the number of simultaneous calls that you can place. Instead of having your phone network to handle all of this, you are able to keep your costs low, and still be able to take advantage of the same high level of service that your employees deserve.
As well as routing calls to outside parties, SIP trunks also allow for the exchange of voice mails, and video calls, amongst your employees. Allowing you to send any number of messages and images to your employees. If you already have an internal on-premise PBX system in your company, a SIP trunk provider will connect with you and enable you to take advantage of the service that is available to you.
The biggest problem with SIP is that it does not work well with large numbers of connections, as it is difficult for all connections to use the same service. This is due to the fact that SIP service providers can only have so many connections available. In order for you to route your calls correctly, your call must first be routed to a separate SIP service provider, allowing your external callers to speak through your existing internal system.
In order for a SIP trunk to be able to connect with your internal call handling system, the provider must have enough connections to be able to route all calls that you receive. If there is not enough available connections to do this, then when your call is received, it will be redirected to another SIP service provider, causing you a great deal of downtime.
SIP trunks can help alleviate this problem by enabling your phone system to handle incoming calls automatically. Once a call has been made, the phone will route it to your SIP provider, giving you unlimited free calls while still providing the amount of bandwidth that your employees need to make calls without affecting your internal phone service. In addition to this, most providers also allow you to add in-house features like call conferencing, and the conference calling.
To make sure that you are getting the best from your SIP trunks, you need to choose a provider who provides good support. The support that they provide will vary depending on your particular situation, but generally it is easy to find someone that can help you get started with their customer support. If they cannot give you help, you should consider choosing one of the more established providers, as you are likely to find someone who will provide good support.
Another thing that you need to check when choosing a provider of SIP is their price. You want to ensure that they offer a fair price, so that you do not end up spending a lot of money on your company’s long term investment.
You will find that some providers charge a very small monthly fee, while others will require you to purchase a whole package. For those people who only have a few connections to their SIP phone system, you may want to opt for the more expensive option. The advantage of a whole package is that it provides your company with the ability to handle all of its SIP services, making it easy for you to upgrade as your business grows.
You should also look into the technical specifications that each provider has for their SIP trunks. The more advanced technology that they have, the more effective they will be in handling your business’s incoming calls, but you will also want to make sure that your provider offers any type of security features that you may need.
SIP trunks are one of the best ways that your phone system can benefit from the convenience of being able to use an integrated network instead of having to set up separate internal networks. These services allow your phone system to handle calls automatically, which allows you to spend more time doing other important things that are beneficial to your company.
